Long story shortened the Texas fraud group said I had to prove where the funds came from even though Chase had had the funds since. The local branch Mgr Tom ** could not tell me what was going on till he placed a phone call to Texas. When I could not transfer funds to make a quarterly Tax payment I went to my bank branch Friday. Chase should stick with loans and credit cards since I haven't had any issues with those.Ĭhase stated they sent a letter to us in the mail. Not sure how long a foreign check would be held, maybe a month? An existing customer should not have to wait a week and a half to access their funds. This is a ridiculously long time since the check was drawn from my local bank. After I got home and reviewed everything, I realized the funds wouldn't be available until 2/28. I was never told how long the hold would be. I was told there would be a hold on the check. I wrote a personal check for the opening deposits. He never mentioned how I would be receiving them.in the mail or otherwise. The representative mentioned I would receive a few starter checks but I was never given any. I had to make a visit to a local branch to open the accounts. ![]() Also, if they couldn't verify my identity, why would they be looking at my credit score? If you can't verify someone's identity, the Social Security number provided should have been considered invalid as well. If they had, they would have known I had been a customer of theirs for over 10 years. ![]() Chase relies solely on an Experian credit report but doesn't check their own records.
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